The BSO Provincial Coordinating Office collects data to monitor trends associated with BSO service use and demands on a quarterly basis. Data related to service use is available on an annual basis in BSO’s Annual Reports.  Results from BSO evaluations conducted are available below:
BSO Evaluations

Qualitative Evaluation (2015 - 2021):
Every quarter, the BSO Provincial Coordinating Office collects qualitative stories from BSO teams across the province. These stories often depict individuals’ experiences being supported by BSO alongside the outcomes and impact of being referred. Also featured in the stories are quality improvement initiatives, enhanced system partnerships and many other key accomplishments from BSO team members. In 2018, the BSO Provincial Coordinating Office engaged Morton Chang Consulting to conduct a thematic review of these stories for the purpose of identifying BSO emerging, promising and best practices that could be adapted and spread to other teams across the province.
Report 1 (April 2018) Behavioural Supports Ontario (BSO): Review of Evaluation Outcomes
Report 2 (October 2018) Behavioural Supports Ontario (BSO): Review of Qualitative Stories
Report 2 Qualitative Stories Highlights Infographic
A third report depicting BSO emerging, promising and best practices from the time period of 2018-20, including stories from the COVID-19 Pandemic, will be available in Summer 2021. In this updated evaluation, the analysis of stories is supplemented by interviews and focus groups conducted with BSO team members across Ontario and persons with lived experience.

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