Behavioural Supports Ontario (BSO) is committed to fostering a culture of equity, diversity, and inclusion (EDI) across all aspects of our work. We recognize that advancing equity, by providing individualized support that respects each person’s unique personhood, particularly those from historically marginalized groups, is essential to improving care for older adults with behavioural health needs and enhancing the wellbeing of those who support them.

We value the strength of diverse perspectives and experiences and strive to create environments where everyone feels seen, heard, respected, and honoured. Our approach to EDI is rooted in continuous learning, relationship-building, and a shared responsibility to foster inclusive and welcoming spaces for all. We acknowledge that people from marginalized groups experience persistent inequities in health, including higher rates of dementia, complex mental health, and substance use, as well as barriers in accessing culturally safe, accessible, and timely healthcare. BSO works alongside these communities to improve health outcomes and co-create accessible, responsive care that honours their values, beliefs, and lived experiences.
We also acknowledge reconciliation with Indigenous Peoples as a fundamental part of equity and justice. Guided by the Truth and Reconciliation Commission of Canada, we are committed to meaningful reflection and action that honours the truths of the past and present, recognizes the ongoing impacts of colonialism, and seeks to build respectful, accountable relationships. As part of this commitment, BSO actively recognizes the deep connection Indigenous Peoples have to the land and affirms our responsibility to learn from, with, and about Indigenous communities in ways that support and deliver culturally safe behavioural support services.

Our commitment to EDI is not a one-time initiative. It is an ongoing journey grounded in humility, reflection, and action. We are dedicated to building capacity within our teams, across organizations, and in partnership with others, to embed inclusive, equitable practices in meaningful and sustainable ways. This commitment is reflected in how we design and deliver our tools and resources, ensuring they are inclusive, accessible, and responsive to the diverse needs of those we support. The development of the My Personhood Summary is one such example, where personhood is prioritized and EDI principles are intentionally embedded to honour each individual’s identity, values, and lived experience. Through shared learning and intentional dialogue, we aim to create a system where older adults and healthcare providers feel genuinely recognized, supported, and empowered.

We invite others to join us in this work, listening deeply, speaking thoughtfully, and acting with care, as we continue building a more just and equitable system together.

Capacity Building Resources

Looking to build capacity and strengthen equity, diversity, and inclusion (EDI) in your practice? Explore these tools and resources designed to support meaningful, actionable change.

We also encourage you to reflect on and engage with the EDI-related materials available within your own organization to support ongoing learning and action.

Resources